Frequently Asked Questions

Safe Travel Lane FAQs

   
Safe Travel LaneFrequently Asked Questions
Air Travel Pass FAQ for Travellers arriving from:
  1. Australia
  2. Brunei
  3. Mainland China
  4. New Zealand
  5. Taiwan
Connect@Singapore FAQ
Reciprocal Green Lane FAQ for RGL Travellers Visiting singapore
  1. Brunei
  2. Germany
  3. Indonesia
  4. Japan
  5. Mainland China
  6. Malaysia
  7. Republic of Korea
FAQ for Visiting RGL Counterpart Countries
  1. Brunei
  2. Germany
  3. Indonesia
  4. Japan
  5. Mainland China
  6. Malaysia
  7. Republic of Korea
FAQ for RGL Travellers Returning to Singapore
  1. Brunei
  2. Germany
  3. Indonesia
  4. Japan
  5. Mainland China
  6. Malaysia
  7. Republic of Korea
Periodic Commuting Arrangement FAQ
Singapre Citizen/PR Familial Ties Lane FAQ
Work Pass Holder General Lane FAQ for Foreign Domestic Workers and Confinement Nannies
FAQ for All Other Work Pass Holders Employed by Companies,and their Dependants

Note: Excludes the following, please check with MOM for the entry requirements:
  1. Work permit and S-Pass holders from the Construction, Marine and Process sectors without dependants
  2. Work Holiday Pass Holders
  3. Personalised Employment Pass holder and their dependants
  4. EntrePass holders and their dependants

Safe Travel Portal Technical FAQ

Click here for troubleshooting FAQ on common issues encountered with applications via the Safe Travel Portal.

Health Control Measures FAQ

Click here for the FAQs on Health Control Measures that are in place for travellers such as SHN, COVID-19 tests and COVID-19 insurance.