FAQ - Outbound RGL Travellers
FAQ for Travellers in Singapore seeking entry to the following RGL counterpart countries/regions
| RGL Countries | FAQ |
|---|---|
| Brunei Darusalam | Click here |
| China | Click here |
| Germany | Click here |
| Indonesia | Click here |
| Japan | Click here |
| Malaysia | Click here |
| Republic of Korea | Click here |
Application Process for Travellers in Singapore seeking entry into Brunei Darusalam
Application
1. Who is eligible to apply to travel to Brunei under the RGL?
Persons of all nationalities who are legally resident in Singapore (i.e., Singapore Citizens, Permanent Residents, Long-Term Pass holders) who need to make single-entry, short-term essential travel for business and official purposes, between Singapore and Brunei.
2. How do Singapore residents apply to travel to Brunei under the RGL?
Residents in Singapore seeking to travel to Brunei for short-term essential business or official travel via the RGL must be sponsored by either a registered company or a government agency in Brunei, which will file an application on behalf of the traveller on the Entry Travel Pass website.
The receiving party will be required to upload a signed letter of undertaking and submit the traveller’s controlled itinerary for the first 14 days in Brunei. When the Entry Travel Pass is approved, an approval letter will be issued to both the receiving party in Brunei and the traveller via email.
The registered company intending to host travellers from Singapore will need to get endorsements from the authority relevant to the sector in which the company operates.
3. What is the maximum stay duration in Brunei?
Travellers who are granted entry into Brunei are generally issued with a Visit Pass, of which the duration would be aligned to that accorded to the passport holder prior to the COVID-19 pandemic.
4. How can I further extend my duration of stay when I am in Brunei, if necessary?
The traveller’s host company or government agency is able to apply for an extension by submitting an application to the Department of Immigration and National Registration of Brunei Darussalam.
5. Is the RGL meant for long-term work and study?
The RGL is only for short-term essential business and official travel, and not for long-term work or study.
For those seeking to enter Brunei for purposes other than essential business and official travel, such as long-term work and study, the host company/agency/institution should apply for the Entry Travel Pass on behalf of the traveller and arrange for the appropriate visas.
6. Who can I contact for more information on the arrangements in Brunei, e.g. accommodation and transport?
The traveller may contact his/her host company or government agency in Brunei to make the necessary arrangements in Brunei.
Testing Arrangements
7. Where do I take a pre-departure PCR test in Singapore? How much does it cost to take the PCR test, and can I pay for it with MediSave or insurance?
The RGL traveller departing for Brunei can make an appointment in advance at designated clinics in Singapore for a pre-departure test at the traveller’s cost. The traveller must take the test within 72 hours before departure, and obtain a health certificate of having tested negative for COVID-19. Click here for more information.
The traveller will bear his/her own cost for testing and should expect to pay up to S$200 (inclusive of GST) for the pre-departure test. This is not payable by MediSave, MediShield Life and Integrated Shield Plans.
8. I had a swab done previously for Acute Respiratory Infection (ARI). Can I use the test results for travel under the RGL?
Travellers with Acute Respiratory Infection symptoms should not travel. They should postpone their travel plans.
9. What tests will I be subject to upon arrival in Brunei? Will I be subject to a serology test in Brunei?
The traveller to Brunei will be subject to a COVID-19 PCR test at the designated COVID-19 testing centre on the following day after arrival. The traveller should expect to pay about $350 for the COVID-19 PCR test.
The traveller will not be subject to a serology test.
10. What if I test positive for COVID-19 in Brunei?
If tested positive for COVID-19 in Brunei, the traveller will be accorded the necessary medical treatment by the Bruneian government. The cost of the medical treatment will be borne by the traveller or sponsoring agency.
Pre-Departure in Singapore
11. What documentation do I need to present to the airline staff at check-in before I will be allowed to board a flight from Singapore to Brunei?
Minimally a traveller should have on hand his/her negative COVID-19 PCR test result (as a soft copy image or printed hard copy), a valid visa, proof of installation of the BruHealth application, a valid boarding pass, valid proof of payment for post-arrival COVID-19 PCR test, proof of hotel reservation in Brunei, and the approved Entry Travel Pass issued by the Bruneian government specifically for essential business or official travel under the RGL.
As the specific requirements may evolve over time, the traveller should seek an update on the latest requirements with his/her local host company or government agency.
Health Measures in Brunei
12. Do I need to be quarantined upon arrival in Brunei?
The traveller will be isolated at his or her declared hotel of choice and be tested for COVID-19 on the following day after arrival. The hotel will arrange transport for the traveller for testing at a designated testing centre. After undergoing the PCR test, the traveller must remain under isolation until the test results are released, with a usual turnaround time of 24 hours. The traveller or the receiving party in Brunei will bear the costs of the post-arrival test, transport from airport to hotel, and the isolation in the designated accommodation.
If the result indicates that the traveller has tested negative for COVID-19, the host company or government agency will ensure that the traveller is transported directly from the declared accommodation to the workplace and back according to the submitted controlled itinerary for up to 14 days of the traveller’s stay in Brunei.
If the result indicates that the traveller has tested positive for COVID-19, he or she will be promptly accorded the necessary medical treatment by the Government of Brunei. The traveller or their receiving party will bear the cost of medical treatment in Brunei.
13. What other health measures will I be subject to in Brunei? What would qualify as a “controlled itinerary” in Brunei?
The traveller must follow local COVID-19 prevention and control measures for the duration of his or her stay in Brunei.
This includes downloading and using the BruHealth application. The traveller is required to self-report their health condition on a daily basis on the BruHealth application for a period of 14 days from arrival or throughout his or her stay in Brunei, if the duration of stay is less than 14 days, even when they have left isolation. The traveller must scan in their locations at all times on the BruHealth application using the QR codes displayed at all premises.
The host company or government agency will supervise the itinerary of, and provide private transport for the traveller for up to 14 days of the traveller’s stay in Brunei. The traveller is not allowed to use public transportation, taxis, or ride-hailing services.
The traveller can only commute between his/her residence and the workplace via private hire cars/taxis or cohorted company transport (i.e., no public transport allowed).
The traveller should verify the latest requirements of the Bruneian authorities with his/her local host company or government agency.
Application Process for Travellers in Singapore seeking entry into Mainland China
Application
1. Who is eligible to apply to travel to China under the RGL?
Persons of all nationalities who are legally resident in Singapore (i.e., Singapore Citizens, Permanent Residents, Long-Term Pass holders) who need to make single-entry, short term essential travel for business or official travel between Singapore and the six RGL regions in China (Chongqing, Guangdong, Jiangsu, Shanghai, Tianjin, and Zhejiang).
The relevant Chinese government authorities will assess each application on a case-by-case basis.
2. How do Singapore residents apply to travel to China under the RGL?
Residents in Singapore seeking to travel to China for essential business or official travel via the RGL must be sponsored by either a company or a government agency in China, which will file an application on behalf of the applicant with the local provincial/municipal authorities. As the application process and documents required for each province/municipality may vary, the local host company or government agency should check with the relevant local provincial/municipal authorities for more details. A list of these local authorities is at ANNEX A.
If the application is approved, a Letter of Invitation specifically for essential business or official travel under the RGL will be issued to the applicant. The approved applicant will thereafter submit a visa application and health declaration to the PRC Embassy in Singapore, which will issue the applicant a visa. The requirement to obtain a visa also applies to Singaporeans visiting China for less than 15 days, as the 15-day visa free facility for Singaporeans travelling to China remains suspended by the PRC government until further notice. For more details on visa application, please contact the PRC Embassy in Singapore.
The traveller should work with his/her local host company or government agency to verify that he/she has fulfilled the RGL requirements of the provincial/municipal authorities prior to departure for China. Travellers will need to take a pre-departure COVID-19 Polymerase Chain Reaction test (“PCR test”) obtain a negative test result within 48 hours before departure. Only IgM antibody serology test certificates which state that the test was conducted using the venous blood method will be accepted. Please refer to the guidelines by the Chinese Government here. Other requirements may include keeping the local authorities informed of the traveller’s flight details, and submitting the traveller’s closed-loop itinerary to the local authorities. Travellers should also confirm with the PRC Embassy in Singapore the latest procedures and requirements, including approval for closed-loop management, before their departure, here.
3. What visas will I be eligible for under the RGL, and what is the visa duration in China?
The duration and type of the visas issued by China will be assessed on a case-by-case basis by the Chinese authorities.
4. How can I further extend my visa duration when I am in China, if necessary?
The traveller’s host company or government agency should contact the local Entry-Exit Administration Bureau for more information.
5. Is the RGL meant for long-term work and study?
The RGL is only for short-term essential business and official travel, and not for long-term work or study.
Those seeking to enter China for purposes other than essential business and official travel should contact the PRC Embassy in Singapore for further details.
6. Where in China may I travel to? What are the approvals which I will need to obtain to do so?
The RGL is for travel between Singapore and the six RGL regions in China (Chongqing, Guangdong, Jiangsu, Shanghai, Tianjin, and Zhejiang).
A traveller from Singapore who needs to travel between adjacent RGL regions in China (e.g., from Shanghai to Jiangsu, or Shanghai to Zhejiang, etc.) within the first 14 days upon arrival, shall, through the host company or government agency, acquire in advance the approval (i.e., Letter of Invitation) from the relevant provincial/municipal authorities of the next destination. In the case of Guangdong, travellers would need to acquire approval from the Guangdong authorities of the next destination in advance, within the first 21 days upon arrival in Guangdong.
The traveller is only allowed to use the private transport designated by his/her host company or government agency to travel to other RGL regions. Travel via plane, rail, inter-city buses or other means of public transportation is not allowed.
After the first 14 days, inter-provincial/municipal travel for the non-RGL regions within China will be allowed for a RGL traveller from Singapore, as long as he/she adheres to the same domestic travel restrictions imposed on residents in China to move between those provinces/municipalities concerned. In the case of Guangdong, inter-provincial/municipal travel for the non-RGL regions within China can only commence after 21 days, after the duration for the controlled itinerary ends.
As some provinces/municipalities may require additional COVID-19 test(s) before the traveller is allowed to embark on inter-provincial/municipal travel, the traveller’s local host company or government agency should check with the relevant local provincial/municipality authorities if there are any such requirements.
7. Who can I contact for more information on the arrangements in China, e.g., accommodation and transport?
The traveller may contact his/her host company or government agency in China to make the necessary arrangements in China.
Testing Arrangements
8. Where do I take a pre-departure PCR test in Singapore? How much does it cost to take the PCR test, and can I pay for it with MediSave or insurance?
RGL travellers departing for China will need to take a pre-departure COVID-19 PCR test and an IgM antibody serology test and obtain negative test results within 48 hours before departure for China. Only IgM antibody serology test certificates which state that the test was conducted using the venous blood method will be accepted. Please refer to the guidelines by the Chinese government here.
The list of clinics that can perform pre-departure COVID-19 tests and details on the procedure to book an appointment are at ANNEX B. Testing for RGL arrangements should only be carried out at these clinics at the moment. For IgM antibody serology tests, travellers should approach the list of MOH-approved providers providing pre-departure testing to check on the availability of the serology test that meets the entry requirements of China. There is no need to apply for COVID-19 serology tests.
Eligible RGL travellers should contact the selected clinics in Singapore directly to make an appointment in advance for a pre-departure COVID-19 PCR test and an IgM antibody serology test.
Travellers should make an appointment that fits his/her testing window and be present at the clinic early for the appointment, at least 48 hours prior to departure. Travellers who present themselves at the clinic less than 38 hours to the flight may not be able to receive the result in time for the flight. Please also check with the clinic if it is able to meet China’s requirements.
Travellers should contact the clinic for an estimate of the cost of the PCR and IgM antibody serology tests. These tests are to be taken at the traveller’s cost. This is not payable by MediSave, MediShield Life and Integrated Shield Plans.
9. I had a swab done previously for Acute Respiratory Infection (ARI). Can I use the test results for travel under the RGL?
Travellers with ARI symptoms should not travel. They should postpone their travel plans.
10. What tests will I be subject to upon arrival in China? Will I be subject to a serology test in China?
A RGL traveller to China will be subject to a PCR test and a serology test upon arrival.1
11. What if I test positive for COVID-19 in China?
If tested positive for COVID-19 in China, the traveller will be accorded the necessary medical treatment by the local government at his/her cost.
12. I have completely recovered from COVID-19, but may still test positive on the post-arrival serology test in China. May I still travel to China?
The Chinese authorities require a traveller to test negative for both the post-arrival PCR test and serology test before the traveller can proceed with his/her travel plans in China.
Pre-Departure in Singapore
13. What documentation do I need to present to the airline staff at check-in before I will be allowed to board a flight from Singapore to China?
Minimally, a traveller should have on hand his/her negative COVID-19 PCR and IgM antibody serology test results, green health declaration code with the “HDC” mark from the PRC Embassy, a valid visa and a Letter of Invitation issued by the Chinese provincial/municipal authorities of Chongqing, Guangdong, Jiangsu, Shanghai, Tianjin or Zhejiang specifically for essential business or official travel under the RGL.
As the specific requirements may vary amongst provinces/municipalities, the traveller should verify the latest requirements with his/her local host company or government agency.
Health Measures in China
14. Do I need to be quarantined upon arrival in China?
After undergoing a PCR test and serology test upon arrival, the traveller must remain in a centralised quarantine area designated by the local provincial/municipal government for one to two days until the test results are released. The traveller has to bear the costs of the post-arrival tests and the one to two days’ stay in the designated location.
If the traveller tests negative for both COVID-19 tests, the host company or government agency will transport the traveller directly from the above-mentioned location designated by the local provincial/municipal government to the workplace or residence.
15. What other health measures will I be subject to in China? What would qualify as a “controlled itinerary” in China?
The traveller must follow local COVID-19 prevention and control measures for the duration of his/her stay in China, including downloading the local health QR code used in the province/municipality.
The host company or government agency will supervise the itinerary of and provide private transport for the traveller for the first 14 days upon his/her arrival in China. In the case of Guangdong, the controlled itinerary will last for 21 days.
The traveller can only commute between his/her residence and the workplace via a dedicated car and driver (i.e., no public transport allowed).
As the specific requirements may vary amongst provinces/municipalities, the traveller should verify the latest requirements of the provincial/municipal authorities with his/her local host company or government agency. While a traveller no longer needs to adhere to a controlled itinerary after the first 14 days, he/she must still follow local COVID-19 prevention and control measures for the duration of his/her stay in China. As some provinces/municipalities may require the traveller to undergo additional COVID-19 test(s) before being allowed to move beyond a controlled itinerary after the first 14 days, your local host company or government agency should verify the latest requirements with the relevant local provincial/municipality authorities. In the case of Guangdong, the controlled itinerary will last for 21 days.
ANNEX A
Points-of-Contact for Outbound Travel by Singapore Residents to RGL Regions in China
| RGL Region | Local Provincial/Municipal Authorities |
|---|---|
| Chongqing | For business travellers: Commerce Bureaus of the relevant counties/districts For official passport holders: Foreign Affairs Offices of the relevant counties/districts |
| Guangdong | Foreign Affairs Offices of the relevant cities/counties/districts |
| Jiangsu | For business travellers: Commerce Bureaus of the relevant cities/counties/districts For official passport holders: Foreign Affairs Offices of the relevant cities |
| Shanghai | Commerce Bureaus of the relevant districts |
| Tianjin | Foreign Affairs Offices of the relevant cities/counties/districts |
| Zhejiang | For business travellers: Commerce Bureaus of the relevant cities/counties/districts For official passport holders: Foreign Affairs Offices of the relevant cities |
ANNEX B
Pre-Departure COVID-19 Tests in Singapore
Booking an appointment
1. At which clinics can I take the pre-departure Polymerase Chain Reaction (PCR) test?
Pre-departure COVID-19 PCR tests for RGL arrangements may only be performed at selected clinics for eligible RGL travellers.
Please call the clinic to make an appointment and verify your eligibility to be swabbed, before proceeding for the swab. Pre-departure swabs may not be performed if you do not have an appointment or are unable to produce proof of eligibility.
2. What is the latest I have to be at the clinic, based on my departure flight timing?
You should make an appointment that fits your required testing window, and be present at the clinic early for the appointment.
You must be present at least 2 hours prior to, and no later than, the stipulated cut-off timing in the table below. Travellers who do not adhere to this cut-off timing will not be able to obtain the results in time for departure.
| Flight departure time | Latest Cut-off Test Timing |
|---|---|
| 12:00am to 9:29am | 10.00am two calendar days before flight |
| 9:30am to 3:29pm | 4:00pm two calendar days before flight |
| 3.30pm to 11.59pm | 10:00am the day before flight |
Example: If a traveller’s departure flight time for China is 12pm on 30 September, the required test must be done within 72 hours of departure, i.e., the traveller should take the test from 12pm on 27 September onwards, until the cut-off timing at 4pm on 28 September.
3. How can I make an appointment for pre-departure PCR testing?
For RGL travel to China, the pre-departure PCR test must be done within 72 hours prior to departure.
Please call the clinic and book your test slot before the Cut-Off Test Timing in the schedule above. This is to ensure that you will have sufficient time to meet the RGL requirements.
4. How far in advance should I make an appointment for the pre-departure PCR test?
Due to limited slots, please make your appointment with the clinic as early as possible, once your flight timing and your RGL application is approved.
Please refer to the Schedule for the “Latest Cut-off Test Timing” and book your test slot within the indicated timing. This is to ensure that you meet the RGL requirements.
If you do not make a prior appointment, please note that:
- There is no guarantee that there will be a test slot for you; and
- You may not get your results in time for your flight to qualify for RGL arrangements.
Travellers who miss the cut-off test timing will not be able to obtain a test result in time for their flight.
5. What details will I need to book an appointment for the PCR test?
Please have the following information on hand when making an appointment for your test:
- Identity card number or passport number
- Departure flight timing
- Required test window based on your destination country
- Possible times for your test slot: Please refer to the Test Schedule to confirm your timing
- Address in Singapore
- Contact number
- Email address
6. What documents should I bring for my appointment?
Please bring the following:
- Identity card or passport
- Letter from the PRC Embassy confirming that you have been granted approval by the relevant authorities in China to travel to China under the Singapore-China RGL
- Softcopy booking reference showing your departure flight timing
Testing
7. What if I miss my test timing? What if I take my test after the Cut-off Test Timing?
Travellers who miss the Cut-off Test Timing will not be able to obtain a test result in time for their flight.
Please make arrangements early for your test slot so that you can qualify for the RGL arrangements.
8. What happens if the clinic assesses that I am unable to receive the PCR test for unforeseen circumstances?
If you are unable to receive the test, you may wish to reschedule your flight, if you still wish to tap on the RGL arrangement.
Test Results
9. When can I expect to get my PCR test results?
You will receive your PCR test results and memo at least three hours before your flight.
The clinic will email the results to your email address. You will need to print and bring the memo overseas yourself.
1 A PCR test seeks to detect genetic sequences specific to COVID-19, and the sample is taken via a swab test from the nose, back of throat or sputum. A serology test seeks to detect antibodies produced by the immune system against COVID-19, and the sample is taken via a blood test.
Application Process for Travellers in Singapore seeking entry into Germany
Application
1. Who is eligible to apply to travel to Germany under the RGL?
Persons of all nationalities who are legally resident in Singapore (i.e., Singapore Citizens, Permanent Residents, Long-Term Pass holders) who need to make essential business or official travel between Singapore and Germany.
2. How do Singapore residents apply to travel to Germany under the RGL?
For further information on the application procedure, please visit: https://www.sgc.org.sg/
3. What visas will I be eligible for under the green lane, and what is the visa duration in Germany?
For further information, please visit: https://singapur.diplo.de/sg-en/service/05-VisaEinreise
4. How can I further extend my visa duration when I am in Germany, if necessary?
The traveller or his/her host company or government agency should refer to information on website of the Embassy of Germany in Singapore here for more information.
5. Is the RGL meant for long-term work and study?
The RGL is only for short-term essential business and official travel, and not for long-term work or study.
Those seeking to enter Germany for purposes other than essential business and official travel should contact the Embassy of Germany in Singapore for further details.
6. Where in Germany may I travel to? What are the approvals which I will need to obtain to do so?
RGL travellers to Germany must abide by the pre-submitted controlled itinerary at all times.
Testing Arrangements
7. Am I required to take a COVID-19 test in Singapore before departing to Germany?
There are currently no requirements by relevant German authorities for RGL travellers from Singapore to Germany to take COVID-19 pre-departure tests.
8. What tests will I be subject to upon arrival in Germany?
As Singapore is currently listed as a non-risk area by the relevant German authorities, travellers who have been to Singapore for the past 14 days and are eligible to enter Germany need not be quarantined or subjected to a COVID-19 test upon entering Germany.
9. What if I test positive for COVID-19 in Germany?
If tested positive for COVID-19 in Germany, the traveller will be accorded the necessary medical treatment by the local government at his/her cost.
10. Do I have to take a COVID-19 test in Germany before I return to Singapore?
There are currently no requirements for RGL travellers to take another COVID-19 test in Germany before returning to Singapore.
Pre-Departure in Singapore
11. What documentation do I need to present to the airline staff at check-in before I will be allowed to board a flight from Singapore to Germany?
A traveller should have on hand the SGS Travel Pass from the receiving enterprise or invitation letter from the receiving German authority, the SGS Travel Pass from the Singapore-German Chamber of Industry and Commerce which confirms the travellers’ status as an RGL traveller, and a valid visa, if required.
Health Measures in Germany
12. Do I need to be quarantined upon arrival in Germany?
As Singapore is currently listed as a non-risk area7 by the relevant German authorities, travellers who have been to Singapore for the past 14 days and are eligible to enter Germany need not be quarantined or subjected to a COVID-19 test upon entering Germany.
13. What other health measures will I be subject to in Germany? What would qualify as a “controlled itinerary” in Germany?
The traveller must comply with applicable legal provisions regarding COVID-19 testing and quarantine in Germany, if any.
The host company or government agency will supervise the controlled itinerary of the traveller for the 14 days upon his/her arrival in Germany.
Application Process for Travellers in Singapore seeking entry into Japan
Application
1. Who is eligible to apply to travel to Japan under the RGL?
Persons of all nationalities who are legally resident in Singapore (i.e., Singapore Citizens, Permanent Residents, Long-Term Pass holders) who need to make essential business or official travel between Singapore and Japan.
The relevant Japanese Government authorities will assess each application on a case-by-case basis.
2. How do Singapore residents apply to travel to Japan under the RGL?
Residents in Singapore seeking to travel to Japan for short-term essential business or official travel via the RGL must be sponsored by either a company or a government agency in Japan. The applicant must apply for a visa at the Embassy of Japan in Singapore, refer to this link for more information. If the visa application is approved, the Embassy of Japan in Singapore will issue a letter that will allow the approved applicant to take a pre-departure COVID-19 Polymerase Chain Reaction test in Singapore.
The traveller should work with his/her local host company or government agency to verify that he/she has fulfilled the RGL requirements of the Japanese authorities prior to departure for Japan. This includes taking a pre-departure COVID-19 PCR test and obtaining private medical insurance (including travel insurance covering medical expenses during their period of stay in Japan) and a negative test result within 72 hours before departure and remaining in Singapore for at least 14 days prior to departure.
3. What visas will I be eligible for under the RGL, and what is the visa duration in Japan?
The duration and type of the visas issued by Japan will be assessed on a case-by-case basis by the Japanese authorities.
4. How can I further extend my visa duration when I am in Japan, if necessary?
The traveller or his/her host company or government agency should contact the Embassy of Japan in Singapore for more information.
5. Is the RGL meant for long-term work and study?
The RGL is only for short-term essential business and official travel, and not for long-term work or study.
Those seeking to enter Japan for purposes other than essential business and official travel should contact the Embassy of Japan in Singapore for further details.
6. Where in Japan may I travel to? What are the approvals which I will need to obtain to do so?
The RGL is for travel between Singapore and Japan, though the only entry/exit points to/from Japan are Tokyo (Narita International Airport and Haneda International Airport), Osaka (Kansai International Airport), Nagoya (Chubu Centrair International Airport) and Fukuoka (Fukuoka International Airport) at the moment. Regardless, according to the Government of Japan, there are no controls on inter-prefectural movement in Japan, although travellers must refrain from using public transport in the first 14 days of their visit. There is therefore no need for RGL travellers from Singapore to acquire from the local government of his next destination prior approval for entry. Japan will inform the Singapore Government beforehand if there are additional measures or significant changes.
7. Who can I contact for more information on the arrangements in Japan, e.g., accommodation and transport?
The traveller may contact his/her host company or government agency in Japan to make the necessary arrangements in Japan.
Test Arrangements
8. Where do I take a pre-departure PCR test in Singapore? How much does it cost to take the PCR test, and can I pay for it with MediSave or insurance?
An RGL traveller departing for Japan can make an appointment in advance at designated clinics in Singapore for a pre-departure test at the traveller’s cost. The traveller must take the test within 72 hours before departure, and obtain a health certificate of having tested negative for COVID-19. Click here for more information.
The traveller will need to adhere to the clinic’s cut-off timings for the pre-departure tests to ensure that he/she is able to obtain the test results in time to be allowed to check-in for his/her flight.
Prior to the test, the traveller must obtain a letter from the Embassy of Japan in Singapore which confirms that he/she has been granted approval by the relevant authorities in Japan to travel to Japan under the Singapore-Japan RGL. This letter will be used as an indication of the traveller’s eligibility to take a pre-departure COVID-19 test. This letter must be presented at the clinic before the test can be administered.
The traveller should expect to pay up to S$200 (inclusive of GST) for the pre-departure test. This is not payable by MediSave, MediShield Life and Integrated Shield Plans.
9. I had a swab done previously for Acute Respiratory Infection (ARI). Can I use the test results for travel under the RGL?
Travellers with ARI symptoms should not travel. They should postpone their travel plans.
10. What tests will I be subject to upon arrival in Japan? Will I be subject to a serology test in Japan?
An RGL traveller to Japan will be subject to a COVID-19 test in Japan. There is no requirement for a serology test in Japan.
11. What if I test positive for COVID-19 in Japan?
If tested positive for COVID-19 in Japan, the traveller will be accorded the necessary medical treatment by the Japanese Government.
Pre-Departure in Singapore
12. What documentation do I need to present to the airline staff at check-in before I will be allowed to board a flight from Singapore to Japan?
Minimally, a traveller should have on hand his/her negative COVID-19 PCR test result and a valid visa.
As the specific requirements may evolve over time, the traveller should seek an update on the latest requirements from his/her local host company or government agency.
Arrival in Japan
13. What documentation do I need to present upon arrival in Japan?
Travellers are required to present their declaration form, itinerary in Japan, a health questionnaire, and their negative pre-departure COVID-19 test result upon arrival.
Health Measures in Japan
14. Do I need to be quarantined upon arrival in Japan?
After undergoing a PCR test upon arrival at the airport in Japan, the traveller must remain at a designated location (designated waiting areas in the airport, the travellers’ own residence, or private accommodation facilities) until the results are released and negative.
If the traveller tests negative, he/she must refrain from using public transportation for 14 days after entry, and obtain permission from the relevant authorities to conduct activities according to his/her declared itinerary.
15. What other health measures will I be subject to in Japan?
The traveller must follow all local COVID-19 prevention and social distancing guidelines for the entire duration of his/her stay in Japan. This includes any period of time spent in Japan after the 14-day controlled itinerary.
The traveller must adhere to the Japanese Government’s requirement to install and activate the messaging application LINE and the contact-tracing application COCOA, as well as keep location services switched on for the first 14 days of his/her stay in Japan.
The traveller must keep to the controlled itinerary that is supervised by the receiving enterprise or government agency in Japan for the first 14 days.
ANNEX A
Point-of-Contact for RGL/Business Track Travel by Singapore Residents to Japan
Embassy of Japan in Singapore
Phone: +65-6235-8855
Email: fastlane@sn.mofa.go.jp
Application Process for Travellers in Singapore seeking entry into Indonesia
Application
1. Who is eligible to apply to travel to Indonesia under the RGL?
Persons of all nationalities who are legally resident in Singapore (i.e., Singapore Citizens, Permanent Residents, Long-Term Pass holders) who need to make singleentry, short-term essential travel from Singapore to Indonesia for business and official purposes.
The relevant Indonesian Government authorities will assess each application on a case-by-case basis.
2. How do Singapore residents apply to travel to Indonesia under the RGL?
Residents in Singapore seeking to travel to Indonesia for short-term essential business or official travel via the RGL must be sponsored by either a company or a government agency in Indonesia. On behalf of the traveller, the sponsor will apply online for an Indonesian visa from the Directorate General of Immigration of Indonesia at https://visa-online.imigrasi.go.id/. The visa application should be submitted at least 7 working days before the intended date of entry into Indonesia. Visa requirements include: (a) health certificate indicating that the traveller is free of respiratory symptoms and fit to travel; (b) consent letter to undergo mandatory self-isolation or medical treatment, if the traveller is tested positive for COVID-19 upon arrival in Indonesia; (c) consent letter to be monitored during quarantine or self-isolation in accordance with Indonesian laws and regulations; (d) health or travel insurance covering medical expenses and/or a declaration letter to bear the cost of medical treatment if the traveller contracts COVID-19 in Indonesia; and (e) proof of funds by the sponsor (at least US$10,000) to support the traveller’s living expenses in Indonesia. Visa application fees include a telex visa / visa aproval fee (IDR 200,000) and a visitor visa fee (US$50). The result of the visa application will be conveyed 2 to 3 days after payment has been made. After the visa application is approved, the visa will be sent electronically to the traveller.
The traveller should work with his/her Indonesian sponsor to verify that he/she has fulfilled the RGL requirements of the Indonesian authorities prior to departure for Indonesia. This includes taking a pre-departure COVID-19 PCR test at least once within 72 hours before departure, and obtaining a negative test result from healthcare institutions in Singapore listed at ANNEX C. The traveller must have remained in Singapore for at least 14 days prior to departure, monitor their health status before departure from Singapore, and not depart for Indonesia if feeling unwell. The traveller must also submit pre-trip health and travel history declarations to Indonesia’s e-HAC application as well as the negative COVID-19 PCR swab test result and controlled itinerary via the e-HAC, before departure. Accordingly, there is no need to fill the HAC form upon arrival in Indonesia.
A point-of-contact for enquiries regarding travel to Indonesia under the SingaporeIndonesia RGL is at ANNEX B.
3. What is the maximum stay duration in Indonesia?
The maximum period of stay in Indonesia is 30 days.
4. Is the RGL meant for long-term work and study?
The RGL is only for short-term essential business and official travel, and not for longterm work or study.
Those seeking to enter Indonesia for purposes other than essential business and official travel should contact the Indonesian Embassy in Singapore (point-of-contact listed at Annex B for further details. Commented
5. From which airport/ferry terminal can I enter Indonesia? Where in Indonesia may I travel to?
There are currently two entry points under the RGL. First, travellers can depart from Changi International Airport by plane, and arrive in Soekarno-Hatta International Airport. Second, travellers can depart from Tanah Merah Ferry Terminal by ferry, and arrive in Batam Center Ferry Terminal.
RGL travellers are allowed to travel to other provinces in Indonesia after arriving in Jakarta and Batam. RGL travellers that are travelling to other provinces must also fulfil Indonesia’s requirements for domestic travel.
For travel via domestic flights, requirements include submitting details of domestic travel to Indonesia’s e-HAC application, and having a health certificate indicating that the travellers are COVID-19 free (i.e. Negative results for PCR test, or non-reactive results for rapid test.) The negative result of the PCR test taken by the RGL travellers prior to departure for Indonesia can be used as the health certificate. Please note that the health certificate is only valid for 14 days since the date of issuance, for the RGL travellers to make domestic travel. If RGL travellers intend to travel domestically in Indonesia after 14 days, they are required to renew their health certificate, by undergoing a new PCR/rapid test. The PCR test should be taken at the list of healthcare institutions listed in Annex A. The rapid test can be taken at any laboratory in Indonesia.
For more information on Indonesia’s requirements for domestic travel, please contact the Indonesian Embassy in Singapore (point-of-contact listed at Annex B ).
6. Who can I contact for more information on the arrangements in Indonesia, e.g., accommodation and transport?
The traveller may contact his/her Indonesian sponsor to make the necessary arrangements in Indonesia.
Testing Arrangements
7. Where do I take a pre-departure PCR test in Singapore? How much does it cost to take the PCR test, and can I pay for it with MediSave or insurance?
The RGL traveller departing for Indonesia can make an appointment in advance at designated clinics in Singapore for a pre-departure test at the traveller’s cost. The traveller must take the test within 72 hours before departure, and obtain a health certificate of having tested negative for COVID-19. Click here for more information.
The traveller will bear his/her own cost for testing and should expect to pay up to S$200 (inclusive of GST) for the pre-departure test. This is not payable by MediSave, MediShield Life and Integrated Shield Plans.
8. I had a swab done previously for Acute Respiratory Infection (ARI). Can I use the test results for travel under the RGL?
Travellers with ARI symptoms should not travel. They should postpone their travel plans.
9. What tests will I be subject to upon arrival in Indonesia? Will I be subject to a serology test in Indonesia?
An RGL traveller to Indonesia will be subject to a COVID-19 PCR test upon arrival in Indonesia. There is no requirement for a serology test in Indonesia.
10. What if I test positive for COVID-19 in Indonesia?
If tested positive for COVID-19 in Indonesia, the traveller will be accorded the necessary medical treatment by the Indonesian Government. The traveller will bear the cost of medical treatment in Indonesia.
Pre-Departure in Singapore
11. What documentation do I need to present to the airline staff or ferry operator at check-in, before I will be allowed to board a flight or ferry from Singapore to Indonesia?
Minimally, a traveller should have on hand his/her negative COVID-19 PCR test result, a certificate showing that he/she is free of respiratory symptoms and fit to travel, a valid e-visa and a valid return or outgoing air/ferry ticket. Otherwise, the traveller may be refused boarding. The traveller is also advised to verify the latest requirements with his/her Indonesian sponsor.
Arrival in Indonesia
12. What documentation do I need to present upon arrival in Indonesia?
Minimally, a traveller should present his/her negative COVID-19 PCR test result, a certificate showing that he/she is free of respiratory symptoms and fit to travel, a valid e-visa and a valid return or outgoing air/ferry ticket. Otherwise, the traveller may be denied entry into Indonesia. The traveller is also advised to verify the latest requirements with his/her Indonesian sponsor.
Health Measures in Indonesia
13. Do I need to be quarantined upon arrival in Indonesia?
After undergoing a PCR test upon arrival at the airport or ferry terminal in Indonesia, the traveller must remain in isolation at self-sourced accommodation until the test results are released(typically within 8 hours). The traveller will be notified of the test results via text message or email. The traveller will bear the costs of the post-arrival COVID-19 PCR test in Indonesia. The estimated cost of testing at Soekarno-Hatta International Airport is IDR 900,000. No pre-booking is required for the post-arrival COVID-19 PCR test. Payment for the PCR test can be made by cash, credit card or debit card (Mastercard and Visa).
If the traveller tests negative for COVID-19, the traveller may proceed with his/her controlled itinerary, with private transportation(inclusive of taxis and private-hire cars e.g. from Grab or Gojek) arranged by the sponsor. If the traveller tests positive for COVID-19, he/she will be accorded medical treatment by the Indonesian Government. The traveller will bear the cost of medical treatment in Indonesia.
Ferry passengers with symptoms, i.e. febrile or visual signs of acute respiratory infection, will be turned back on the next ferry trip upon detection at the ferry terminal in Indonesia.
14. What other health measures will I be subject to in Indonesia?
The traveller should abide by the prevailing public health regulations required by the Indonesian authorities, and adhere to a controlled itinerary and other public health measures for the entire duration for their trip. These public health measures include, but are not limited to: (a) not using public transportation; (b) safe management measures at workplaces; (c) wearing masks outside residences; (d) observing 1metre physical distancing; (e) implementing a clean and healthy lifestyle; and (f) holding meetings with fewer than 10 people. The traveller must also subscribe to eHAC and PeduliLindungi mobile applications for the entire duration of their stay in Indonesia.
The traveller should verify the latest requirements of the Indonesian authorities with his/her Indonesian sponsor.
ANNEX A
Pre-Departure COVID-19 Tests in Indonesia
Pre-departure COVID-19 tests for RGL travellers from Indonesia may only be taken at selected healthcare institutions listed here.
ANNEX B
Point-of-Contact for Travel to Indonesia under RGL
The hotline for matters pertaining to travel to Indonesia under the RGL is 0855 746 746 27 (calling from Indonesia)/ (+62) 855 746 746 27 (calling from Singapore).
The Embassy of the Republic of Indonesia in Singapore can be contacted at (+65) 6737 7422 (telephone) or singapura.kbri@kemlu.go.id (email).
ANNEX C
Pre-Departure COVID-19 Tests in Singapore
1. At which clinics can I take the pre-departure Polymerase Chain Reaction (PCR) test?
Pre-departure COVID-19 PCR tests for the Singapore-Indonesia RGL may only be performed at selected clinics for eligible RGL travellers.
Please call the clinic to make an appointment and verify your eligibility to be swabbed, before proceeding for the swab. Pre-departure swabs may not be performed if you do not have an appointment or are unable to produce proof of eligibility.
Application Process for Travellers in Singapore seeking entry into Malaysia
Application
1. Who is eligible to apply to travel to Malaysia under the RGL?
Persons of all nationalities who are legally resident in Singapore (i.e., Singapore Citizens, Permanent Residents, Long-Term Pass holders) who need to make single-entry, short-term essential travel for business and official purposes, between Singapore and Malaysia.
2. How do Singapore residents apply to travel to Malaysia under the RGL?
Residents in Singapore seeking to travel to Malaysia for short-term essential business or official travel via the RGL must be sponsored by either a company or a government agency in Malaysia, which will file an application on behalf of the applicant on the MyTravelPass website (http://mtp.imi.gov.my/) at least 10 working days before departure.
When making the online application, the sponsor should provide the following:
- Letter of invitation specifying entry for business/official purposes
- Traveller’s passport copy
- Traveller’s proof of hotel accommodation
- Traveller’s pre-trip health and travel history declaration
- Traveller’s controlled itinerary stating the location, date, and time of all appointments and programmes
The traveller should work with his/her local host company or government agency to verify that he/she has fulfilled the RGL requirements of the Malaysian authorities prior to departure for Malaysia. This includes taking a pre-departure COVID-19 PCR test and obtaining a negative test result within 72 hours before departure, and remaining in Singapore for at least 14 days prior to departure. Besides taking a pre-departure COVID-19 PCR test and obtaining a negative test result within 72 hours before departure, this may also include other requirements.
Please check with the Malaysian Immigration Department for more information on entering Malaysia under the RGL.
3. Is the RGL meant for long-term work and study?
The RGL is only for short-term essential business and official travel, and not for long-term work or study.
Those seeking to enter Malaysia for purposes other than essential business and official travel should contact the Malaysian High Commission in Singapore for further details.
4. Are there restrictions on how I can travel to Malaysia?
Under the RGL, travellers can travel to Malaysia by air via any non-stop flight route between airports in Singapore and Malaysia, as well as by land via the Causeway and Second Link.
5. Who can I contact for more information on the arrangements in Malaysia, e.g., accommodation and transport?
The traveller may contact his/her host company or government agency in Malaysia to make the necessary arrangements in Malaysia.
Testing Arrangements
6. Where do I take a pre-departure PCR test in Singapore? How much does it cost to take the PCR test, and can I pay for it with MediSave or insurance?
The RGL traveller departing for Malaysia can make an appointment in advance at designated clinics in Singapore for a pre-departure test at the traveller’s cost. The traveller must take the test within 72 hours before departure, and obtain a health certificate of having tested negative for COVID-19. Click here for more information.
The traveller should expect to pay up to S$200 (inclusive of GST) for the pre-departure test. This is not payable by MediSave, MediShield Life and Integrated Shield Plans.
7. I had a swab done previously for Acute Respiratory Infection (ARI). Can I use the test results for travel under the RGL?
Travellers with ARI symptoms should not travel. They should postpone their travel plans.
8. What tests will I be subject to upon arrival in Malaysia? Will I be subject to a serology test in Malaysia?
A RGL traveller to Malaysia will be subject to a COVID-19 PCR test at the point of entry or within 24 hours upon arrival.
9. What if I test positive for COVID-19 in Malaysia?
If tested positive for COVID-19 in Malaysia, the traveller will be accorded the necessary medical treatment by the Malaysian government at his/her cost.
Pre-Departure in Singapore
10. What documentation do I need to present to the airline staff at check-in before I will be allowed to board a flight from Singapore to Malaysia?
Minimally, a traveller should have on hand his/her negative COVID-19 PCR test result, a valid visa and a Letter of Invitation issued by the Malaysian government specifically for essential business or official travel under the RGL.
For travellers departing via land checkpoints, the traveller is required to produce the same documentation as listed above, at the immigration counter at the land checkpoints before being allowed to leave Singapore.
Health Measures in Malaysia
11. Do I need to be quarantined upon arrival in Malaysia?
After undergoing a PCR test upon arrival, the traveller must remain under isolation until the test results are released. The traveller will be required to be transported directly by the sponsor to a non-residential accommodation, and be isolated while awaiting the test result. The traveller has to bear the costs of the post-arrival test and the isolation in the designated accommodation.
If the traveller tests negative for COVID-19, the host company or government agency will ensure that the traveller is transported directly from the declared accommodation to the workplace and back according to the submitted controlled itinerary for the traveller’s stay in Malaysia.
12. What other health measures will I be subject to in Malaysia? What would qualify as a “controlled itinerary” in Malaysia?
The traveller must follow local COVID-19 prevention and control measures for the duration of his/her stay in Malaysia, including downloading the MySejahtera contact tracing apps as required by the Malaysian authorities.
The host company or government agency will ensure that the itinerary is adhered to, and provide private transport for the traveller for up to 14 days of the traveller’s stay in Malaysia. The traveller is not allowed to use public transportation, taxis, or ride-hailing services.
The traveller can only commute between his/her residence and the workplace via private hire cars/taxis or cohorted company transport (i.e., no public transport allowed).
The traveller should verify the latest requirements of the Malaysian authorities with his/her local host company or government agency.
Application Process for Travellers in Singapore seeking entry into Republic of Korea
Application
1. Who is eligible to apply to travel to the ROK under the RGL?
Persons of all nationalities who are legally resident in Singapore (i.e., Singapore Citizens, Permanent Residents, Long-Term Pass holders) who need to make essential business or official travel between Singapore and the ROK.
The relevant ROK Government authorities will assess each application on a case-by-case basis.
2. How do Singapore residents apply to travel to the ROK under the RGL?
Residents in Singapore seeking to travel to the ROK for short-term essential business or official travel via the RGL must be sponsored by either a company or a government agency in the ROK, which will apply for isolation exemption approval on behalf of the applicant with the relevant government agencies in the ROK. If approved, the applicant is required to apply for a visa at the ROK Embassy in Singapore, should they hold a visa-required passport click. The approved applicant is also required to submit documents click to the ROK Embassy in Singapore via email to fastlanesg@mofa.go.kr in order to receive the endorsed Isolation Exemption Certificate and the letter that will allow the approved applicant to take a pre-departure COVID-19 PCR test in Singapore. The approved applicant will be notified within 2 working days on the document pick-up date. Please click here or contact the ROK Embassy in Singapore (contact details at ANNEX A) for more details on the requirements for ROK-Singapore RGL Essential Travel.
The traveller should work with his/her local host company or government agency to verify that he/she has fulfilled the RGL requirements of the ROK authorities prior to departure for the ROK. This includes taking a pre-departure COVID-19 Polymerase Chain Reaction test and obtaining a negative test result within 72 hours before departure, and remaining in Singapore for at least 14 days prior to departure. This may also include other requirements such as keeping the ROK authorities informed of the traveller’s flight details.
3. What visas will I be eligible for under the RGL, and what is the visa duration in the ROK?
The duration and type of the visas issued by the ROK will be assessed on a case-by-case basis by the ROK authorities.
4. How can I further extend my visa duration when I am in the ROK, if necessary?
The traveller or his/her host company or government agency should contact the ROK Embassy in Singapore for more information.
5. Is the RGL meant for long-term work and study?
The RGL is only for short-term essential business and official travel, and not for long-term work or study.
Those seeking to enter the ROK for purposes other than essential business and official travel should contact the ROK Embassy in Singapore for further details.
6. Where in the ROK may I travel to? What are the approvals which I will need to obtain to do so?
The RGL is for travel between Singapore and the ROK, though the only entry/exit point to/from the ROK is Seoul (Incheon International Airport) at the moment. Regardless, according to the ROK Government, there are no controls on inter-provincial movement in the ROK. There is therefore no need for RGL travellers from Singapore to acquire from the local government of his next destination prior approval for entry. The ROK will inform the Singapore Government beforehand if there are additional measures or significant changes.
7. Who can I contact for more information on the arrangements in the ROK, e.g., accommodation and transport?
The traveller may contact his/her host company or government agency in the ROK to make the necessary arrangements in the ROK.
Testing Arrangements
8. Where do I take a pre-departure PCR test in Singapore? How much does it cost to take the PCR test, and can I pay for it with MediSave or insurance?
A RGL traveller departing for the ROK can make an appointment in advance at designated clinics in Singapore for a pre-departure test at the traveller’s cost. The traveller must take the test within 72 hours before departure, and obtain a health certificate of having tested negative for COVID-19. Click here for more information.
The traveller should expect to pay up to S$200 (inclusive of GST) for the pre-departure test. This is not payable by MediSave, MediShield Life and Integrated Shield Plans.
9. I had a swab done previously for Acute Respiratory Infection (ARI). Can I use the test results for travel under the RGL?
Travellers with ARI symptoms should not travel. They should postpone their travel plans.
10. What tests will I be subject to upon arrival in the ROK? Will I be subject to a serology test in the ROK?
A RGL traveller to the ROK will be subject to a COVID-19 PCR test in the ROK.1 There is no requirement for a serology test in the ROK.
11. What if I test positive for COVID-19 in the ROK?
If tested positive for COVID-19 in the ROK, the traveller will be accorded the necessary medical treatment by the ROK Government at his/her cost.
Pre-Departure in Singapore
12. What documentation do I need to present to the airline staff at check-in before I will be allowed to board a flight from Singapore to the ROK?
Minimally, a traveller should have on hand his/her negative COVID-19 PCR test result, a valid visa and an isolation exemption certificate issued by the ROK.
As the specific requirements may evolve over time, the traveller should seek an update on the latest requirements from his/her local host company or government agency.
Arrival in ROK
13. What documentation do I need to present upon arrival in the ROK?
Travellers are required to present their passport and valid visa, and submit their isolation exemption certificate. Of the three copies of the isolation exemption certificate issued, two copies are to be submitted to the Immigration and Quarantine offices at Incheon Airport respectively. The traveller should retain the third copy.
Health Measures in ROK
14. Do I need to be quarantined upon arrival in the ROK?
After undergoing a PCR test upon arrival at Incheon Airport, the traveller must remain in a centralised quarantine area designated by the ROK Government for one to two days until the test results are released.
If the traveller tests negative, the host company or government agency will ensure that the traveller is transported directly from the above-mentioned location to the workplace or residence.
15. What other health measures will I be subject to in the ROK?
The traveller must follow all local COVID-19 prevention and social distancing guidelines for the entire duration of his/her stay in the ROK. This includes any period of time spent in the ROK after the 14-day controlled itinerary.
The traveller must adhere to the ROK Government’s requirement to install and activate the ROK Government’s Self Health Check Mobile App and comply with the ROK Government’s active monitoring.
The traveller must keep to the controlled itinerary that is supervised by the receiving enterprise or government agency in the ROK for the first 14 days.
ANNEX A
Point-of-Contact for RGL Travel by Singapore Residents to the ROK
Embassy of the Republic of Korea in Singapore
Phone: +65-6256-1188
Email: consg@mofa.go.kr (for visa matters) / fastlanesg@mofa.go.kr (for RGL-related matters)