Requirements and Process

Requirements and Process

1. Eligibility

The traveller must be any of the following:

  1. An immediate family member or relative of a Singapore Citizen (SC) or a Singapore Permanent Resident (PR);
  2. A fiancé/fiancée of an SC or PR;
  3. PR In-Principle Approval (IPA) or ICA-Long Term Visit Pass IPA holders seeking to complete formalities for long-term immigration facilities;
  4. Adopted child of an SC or PR with IPA Dependent Pass issued by the Ministry of Social and Family Development (MSF);
  5. Non-Singapore residents who have exceptional reasons for seeking short-term entry into Singapore (e.g. death of a family member in Singapore); or
  6. Work Pass holder, existing Student's Pass (STP) holder, former STP holder entering to fulfil their scholarship obligations, and STP-IPA holders who are immediate family members or relatives of a Singapore Citizen or a Singapore PR.

The following types of travellers without direct family ties to an SC/PR should not apply or appeal under this lane and use the appropriate lanes listed below instead.

Traveller Type Safe Travel Lane
Work Pass holders and their family members/spouses-to-be Work Pass Holder General Lane
Student’s Pass holders and STP-IPA holders and their accompanying family members/spouses-to-be Student’s Pass Holder Lane
Short term social or business visitors from Air Travel Pass countries/regions Air Travel Pass (selected countries/regions)
Short term business visitors Connect@SG (all countries/regions except UK and South Africa)
Reciprocal Green Lane (selected countries/regions)

2. Submit Approvals for Entry into Singapore

At least 4 calendar days before planned date of entry into Singapore
Submit Application Application via SafeTravel Portal

Applicants (either the traveller themselves or an SC/PR sponsor) can apply for entry online via the SafeTravel portal here using Singpass. Applications for travel are open between 4 and 64 calendar days before the intended date of entry into Singapore. Any applications submitted less than 4 days from the intended date of entry will not be accepted.

Applicants should have on hand the following details as part of the submission:

  1. Traveller details:  
    1. ID type, e.g. NRIC, FIN, In-Principle Approval letter;
      2.    
    2. Passport information, e.g. Date of Birth, Travel Document number;
      3.    
    3. Valid contact details, including mobile phone number and email address; and
      4.    
    4. Accommodation address to serve the Stay-Home Notice, if applicable.
  2. Applicant details:  
    1. Valid contact details, including a local mobile number and email address; and
      2.    
    2. Debit/Credit card to make online payment for COVID-19 tests and/or SHN stay at an SDF,if applicable

Entry approvals granted via the application portal are valid for +/- 1 day from the approved date of entry.

 

Application outside of SafeTravel Portal

 

Eligible travellers who do not have a Singpass account and have exceptional reasons to enter Singapore on a short-term basis (e.g. death of a family member in Singapore) can complete the webform via https://go.gov.sg/sto-enquiry or contact our SafeTravel Enquiries Helpline at 6812 5555 to seek approval for entry. Applicants should provide the relevant supporting documents to facilitate smooth processing (e.g. doctor’s memo, death certificate, traveller’s passport biodata page).
At least 7 days before planned entry date into in Singapore
Submit Visa Application (if required) Eligible travellers who require a visa for travel to Singapore must separately obtain a valid visa before departing for Singapore.
  1. Travellers can check if they require a visa to enter Singapore here; and
  2. Travellers who are existing visa holders can check the status here (travellers need not apply for a visa if his/her existing visa remains valid).

3. Pre-Departure for Singapore

Up to 3 calendar days before planned date of entry into Singapore
Pre-departure COVID-19 Polymerase Chain Reaction Test (“PCR test”) Non-SC/PR travellers arriving in Singapore from countries/regions with higher assessed risk of COVID-19 importation must take a COVID-19 PCR test within 72 hours before departure to Singapore. The test should be taken at an accredited or authorised health centre in the country of departure, and the traveller is also required to obtain an English certificate for a negative COVID-19 PCR test.  

Travellers can refer to this table to find out if they are required to take a PCR test prior to arrival in Singapore.
Submission of Pre-trip Health/Travel History Declarations and Installation of Mandatory Mobile Applications Approved Travellers should monitor their health and avoid travelling if feeling unwell. If travellers are fit for travel, they should:
  1. Electronically submit their pre-trip health and travel history declarations via the SG Arrival Card (SGAC) e-service here within 72 hours before departure to Singapore.;
  2. Approved travellers who have spent the last 14 consecutive days in Australia, Brunei, Mainland China, New Zealand and/or Taiwan before departing for Singapore are encourage to pre-register and pre-pay for their on-arrival COVID-19 PCR test here. Otherwise, the registration and payment will take place on-arrival, which may delay the administration of the on-arrival PCR test.
Day of Departure to Singapore
Pre-boarding Clearance Travellers approved under the Singaporean Familial Ties Lane ("FTL") must produce the following documents for pre-boarding clearance:
  1. Valid FTL-Approval Letter of Entry;
  2. Valid visa to enter Singapore (for visa-required travellers); and
  3. Negative COVID-19 PCR test result taken within 72 hours at an accredited/authorised testing facility before departure to Singapore (if applicable).

Travellers who do not produce the above documents at pre-boarding checks may be refused boarding by the airline or transport company.

4. Arrival in Singapore

Day of entry into Singapore
Immigration Clearance and Imposition of Health Control Measures

After obtaining arrival immigration clearance, travellers will be directed to take an on-arrival COVID-19 PCR test before commuting directly to their own accommodation or SDF.

Depending on the traveller’s last 14-day travel history prior to arrival in Singapore, a Stay-Home Notice (SHN) may be served. See Section 5 (“Post-Arrival”) for more details

Travellers may refer to this table to find out which requirement they would be subjected to upon arrival.
Transport from Checkpoint to Accommodation For travellers on self-isolation/serving Stay Home Notice (SHN) at a place of residence/self-sourced (non-residential) accommodation, they must take private transportation, taxi, or private hire car from the immigration checkpoint to the declared place of accommodation immediately after their on-arrival COVID-19 PCR test. The use of public transport is not allowed.

For travellers serving SHN at an SHN Dedicated Facility (SDF), dedicated transport will be provided.

5. Post-Arrival

Up to 14 days after arriving in Singapore
Self-isolation/SHN Travellers who are required only to take an on-arrival COVID-19 PCR test, i.e. not served a Stay-Home Notice (SHN), must remain in their declared accommodation of self-isolation until after they received a negative PCR test (typically within 48 hours).

Travellers who have been served an SHN must remain in their accommodation for the entire duration of the SHN until after they are tested negative for COVID-19, whichever is later. If you fall into this category of travellers, you may refer to this page for more information on the general duration of an SHN and its requirements.

Travellers tested positive for COVID-19 will be accorded medical treatment, and charges shall apply as per prevailing public health policies.
After completion of isolation
Safe Travel within Singapore All travellers are to abide by prevailing local public health requirements and safe distancing measures and encouraged to use TraceTogether and SafeEntry so that the authorities can identify close contacts to be quarantined if a positive COVID-19 case arises.

PREVIOUS

Overview

NEXT

Frequently Asked Questions