New entry approvals have been reduced or halted until further notice for all long term pass holders with travel history to higher-risk countries/regions (i.e. all countries/regions, except Australia, Brunei, Hong Kong, Macao, Mainland China, New Zealand and Taiwan). If you are unable to find an entry date in the SafeTravel application portal, please defer your travel plans until the situation has stabilised. If your prior entry approval has been cancelled, you will be contacted regarding refunds of fees paid.
The Singapore Citizen (SC)/Permanent Resident (PR) Familial Ties Lane (FTL) is a Safe Travel lane primarily to support the social and community needs of Singapore Citizens and Permanent Residents, e.g. reuniting families amid the pandemic. This lane caters to both residents and non-residents who need to enter Singapore for one or more of the reasons below:
- Reunite with immediate family members or spouse-to-be of an SC/PR;
- Complete formalities for long-term immigration facilities; or
- Handle family emergencies, e.g. death of a family member in Singapore.
SC/PRs are not required to seek approval to enter Singapore. However, those who are returning to Singapore should note the entry processes under the Returning SC/PR lane instead.
The traveller must be any of the following:
- An immediate family member or relative of a Singapore Citizen (SC) or a Singapore Permanent Resident (PR);
- A fiancé/fiancée of an SC or PR;
- PR In-Principle Approval (IPA) or ICA-Long Term Visit Pass IPA holders seeking to complete formalities for long-term immigration facilities;
- Adopted child of an SC or PR with IPA Dependent Pass issued by the Ministry of Social and Family Development (MSF);
- Non-Singapore residents who have exceptional reasons for seeking short-term entry into Singapore (e.g. death of a family member in Singapore); or
- Work Pass holder, existing Student's Pass (STP) holder, former STP holder entering to fulfil their scholarship obligations, and STP-IPA holders who are immediate family members or relatives of a Singapore Citizen or a Singapore PR.
The following types of travellers without direct family ties to an SC/PR should not apply or appeal under this lane and use the appropriate lanes listed below instead.
2. Check Border Health Requirements
Please familiarise yourself with the indicative border health requirements including Stay Home Notice (SHN) duration and swab requirements depending on your travel history in the past 21 days prior to arriving in Singapore, via this table here. You may click the links to find out more about SHN, SHN in dedicated facilities and COVID-19 swabs, including details on costs and payment procedures.
The border health requirements may be subject to change, and the prevailing border health requirements will be applied to the traveller at the point of arrival.
3. Submit Approvals for Entry into Singapore
|At least 4 calendar days before planned date of entry into Singapore
[Notice] Non-residents with recent travel history (including transit) to Bangladesh, Nepal, Pakistan or Sri Lanka within the last 21 days will not be granted entry approvals to enter Singapore until further notice. All entry approvals granted to enter Singapore from 2 May 2021 all had been withdrawn. Payment made for the stay at the dedicated SHN facilities and COVID-19 exit swab test will be fully refunded. If payment had been made for the on-arrival COVID-19 test at the airport, please click here for refund details.
Application via SafeTravel Portal
Applicants (either the traveller themselves or an SC/PR sponsor) can apply for entry online via the SafeTravel portal here using Singpass. Applications for travel are open between 4 and 64 calendar days before the intended date of entry into Singapore. Any applications submitted less than 4 days from the intended date of entry will not be accepted.
Applicants should have on hand the following details as part of the submission:
- Traveller details:
- ID type, e.g. NRIC, FIN, In-Principle Approval letter;
- Passport information, e.g. Date of Birth, Travel Document number;
- Valid contact details, including mobile phone number and email address; and
- Accommodation address to serve the Stay-Home Notice, if applicable.
- Applicant details:
- Valid contact details, including a local mobile number and email address; and
- Debit/Credit card to make online payment for COVID-19 tests and/or SHN stay at an SDF, if applicable
Entry approvals granted via the application portal are valid for +/- 1 day from the approved date of entry.
Application outside of SafeTravel Portal
Eligible travellers who do not have a Singpass account and have exceptional reasons to enter Singapore on a short-term basis (e.g. death of a family member in Singapore) can complete the webform via https://go.gov.sg/sto-enquiry or contact our SafeTravel Enquiries Helpline at 6812 5555 to seek approval for entry. Applicants should provide the relevant supporting documents to facilitate smooth processing (e.g. doctor’s memo, death certificate, traveller’s passport biodata page).
|At least 7 days before planned entry date into in Singapore
|Submit Visa Application (if required)
||Eligible travellers who require a visa for travel to Singapore must separately obtain a valid visa before departing for Singapore.
- Travellers can check if they require a visa to enter Singapore here; and
- Travellers who are existing visa holders can check the status here (travellers need not apply for a visa if his/her existing visa remains valid).
4. Pre-Departure for Singapore
|Up to 3 calendar days before planned date of entry into Singapore
|Pre-departure COVID-19 Polymerase Chain Reaction Test (“PCR test”)
||Non-SC/PR travellers arriving in Singapore from countries/regions with higher assessed risk of COVID-19 importation must take a COVID-19 PCR test within 72 hours before departure to Singapore. Travellers can refer to this table to find out if they are required to take a PCR test prior to arrival in Singapore.
To travel to Singapore, travellers must be tested negative for COVID-19 by an accredited or authorised health centre in the country of departure. As documentary proof that the traveller has taken the COVID-19 PCR test, travellers should ask for a copy of the COVID-19 PCR test report that:
- Is in English (or accompanied with an English translation);
- Contains the traveller's name, and Date of Birth or Passport number (per the passport used to travel to Singapore); and
- Reflects the date and result of the PCR test.
|Submission of Pre-trip Health/Travel History Declarations and Installation of Mandatory Mobile Applications
||Approved Travellers should monitor their health and avoid travelling if feeling unwell. If travellers are fit for travel, they should:
- Electronically submit their pre-trip health and travel history declarations via the SG Arrival Card (SGAC) e-service here within 72 hours before departure to Singapore.;
- Approved travellers who have spent the last 21 consecutive days in Australia, Brunei, Mainland China, New Zealand and/or Taiwan before departing for Singapore are encourage to pre-register and pre-pay for their on-arrival COVID-19 PCR test here. Otherwise, the registration and payment will take place on-arrival, which may delay the administration of the on-arrival PCR test.
|Day of Departure to Singapore
||Travellers approved under the Singaporean Familial Ties Lane ("FTL") must produce the following documents for pre-boarding clearance:
- Valid FTL-Approval Letter of Entry;
- Valid visa to enter Singapore (for visa-required travellers); and
- Negative COVID-19 PCR test result taken within 72 hours at an accredited/authorised testing facility before departure to Singapore (if applicable).
Travellers who do not produce the above documents at pre-boarding checks may be refused boarding by the airline or transport company.
5. Arrival in Singapore
|Day of entry into Singapore
|Immigration Clearance and Imposition of Health Control Measures
After obtaining arrival immigration clearance, travellers will be directed to take an on-arrival COVID-19 PCR test before commuting directly to their own accommodation or SDF.
Depending on the traveller’s travel history prior to arrival in Singapore, a Stay-Home Notice (SHN) may be served.
Travellers may refer to this table to find out which requirement they would be subjected to upon arrival.
|Transport from Checkpoint to Accommodation
||For travellers on self-isolation/serving Stay Home Notice (SHN) at a place of residence/self-sourced (non-residential) accommodation, they must take private transportation, taxi, or private hire car from the immigration checkpoint to the declared place of accommodation immediately after their on-arrival COVID-19 PCR test. The use of public transport is not allowed.
For travellers serving SHN at an SHN Dedicated Facility (SDF), dedicated transport will be provided from the checkpoint to the accommodation.
For travellers who are required to serve SHN at an SHN Dedicated Facility (SDF) but have received approval to opt-out of stay at the SDFs, they must make transport arrangements at their own cost from Strides Transportation Pte Ltd for the following:
- transportation from the checkpoint to your place of residence; and
- transportation to and from place of residence to your scheduled COVID-19 test appointment at the designated testing facility or for approved purposes.
|Up to 21 days after arriving in Singapore
||Travellers who are required only to take an on-arrival COVID-19 PCR test, i.e. not served a Stay-Home Notice (SHN), must remain in their declared accommodation of self-isolation until after they received a negative PCR test (typically within 48 hours).
Travellers who have been served an SHN must remain in their accommodation for the entire duration of the SHN until after they are tested negative for COVID-19, whichever is later. If you fall into this category of travellers, you may refer to this page for more information on the general duration of an SHN and its requirements.
Travellers tested positive for COVID-19 will be accorded medical treatment, and charges shall apply as per prevailing public health policies.
|After completion of isolation
|Safe Travel within Singapore
||All travellers are to abide by prevailing local public health requirements and safe distancing measures and encouraged to use TraceTogether and SafeEntry so that the authorities can identify close contacts to be quarantined if a positive COVID-19 case arises.